HOW DO I MAKE AN APPOINTMENT?

Patients should have discussed their condition with their health practitioner, who can then provide a referral to be seen at Nephrology West.
Appointments can be made directly by the referring doctor. Alternatively, you can email the referral to info@nephrologywest.com.au.
We can provide a consultation without a doctor's referral. However, Medicare does not provide a rebate without a valid referral - in which case you would need to bear the full cost of the consultation.

WHAT CAN I EXPECT AT THE APPOINTMENT?

You will usually be seen within 15 minutes of your appointment time. Occasionally, there may be unforeseen delays. Appointments will generally be between 15 to 40 minutes long.
Your referrals, prior results and diagnoses will be noted, then a discussion of specific history and relevant examination will be undertaken. Any specific questions/issues you may have can be discussed. Further tests may be requested before your next follow-up appointment.
You are encouraged to bring a family member or friend that you are comfortable sharing medical information with.

Current referral letter and other relevant documentation of past medical conditions, illnesses and operations
Copies of any relevant blood tests, x-rays or scan reports
A list or a photograph of your medications
A list of questions or issues you wish to discuss during the consultation
Medicare card & Private Health Fund Card

Nephrology West is a private specialist clinic and there is a gap fee payable
If you are eligible, Medicare rebates are usually refunded to your bank account within 1-2 working day
To cover our costs, additional fees will be charged for out-of-appointment medication scripts and official letters

If you cannot attend an appointment, please notify us at least 24 hours before the scheduled time, this will allow us to streamline care for other patients
If there is a cancellation within 24 hours or a no-show, a cancellation fee will be charged

An on-call (24/7) service is not provided. After hours care for urgent concerns or unexpected illness is provided by your local hospital via the Emergency Department. For non-urgent medical issues or concerns, please see your GP.

Patient FAQ: FAQ